Powerful communication with SMS
Effective communication with your guest is vital for the success of your business. One of the most effective means of communication is sending text messages (or SMS).
An astonishingly 98% of all text messages are seen by the receiver and read within three minutes of being received.
Quick, inexpensive & effective
RMS offers you an SMS solution - extremely cost effective, inexpensive and your guests are far more likely to “get the message”.
Text messages can be targeted at individuals or any number of in-house guests or frequent stayers. In fact anyone and everyone who’s ever stayed with you and given their mobile number.
Imagine the possibilities!
Special deals, loyalty rewards, happy hour notifications, in-house events, not to mention booking confirmations, late arrival messages and more.
All text replies can be automatically forwarded to an email inbox, where you or your staff can reply and follow up as required.
Key Features
Automatic Forwarding
- Automatically direct customers response to an email inbox
- Respond as required to maximize guest interaction
You set the rules
- Triggered rules allow you to send general or targetted communications
- Ideal for operational and marketing purposes
Easy Access
- Extremely simple to access and easy to use
- Accessible through a number of areas in the RMS application
Individuals or Groups
- Interact with individual guests, groups, and frequent stayers
- Enhance your guest's experience, create brand loyalty
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Increase your revenue, profits & customer satisfaction levels.
